Privacy policy.

01Introduction

This privacy policy explains how LRA Ventures B.V. ("LRA Ventures", "we", "us", or "our") collects, uses, and protects personal data when you visit our website or interact with our product, Lyra AI.

We are committed to handling your information transparently and in line with the EU General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).

02Who we are

LRA Ventures B.V. is a company registered in the Netherlands. We act as the data controller for personal data processed through this website.

03What we collect

We collect personal data only when you actively provide it or when it's needed for our website to function.

• Contact form submissions. Your name, email address, and the message you write when you reach out to schedule a demo or ask a question.
• Technical data. Standard server information such as IP address, browser type, and pages visited, used to keep the website secure and reliable.

We do not run advertising trackers, profiling cookies, or third-party analytics that identify individuals.

04How we use your data

• To respond to inquiries you submit through our contact form.
• To schedule and conduct demo calls and follow-up conversations.
• To keep our website secure and improve how it works.
• To comply with applicable legal obligations.

05Legal basis for processing

Under the GDPR, we rely on the following legal bases:

• Your consent, when you submit a contact form.
• Legitimate interest, to operate, secure, and improve our website.
• Legal obligation, where applicable.

06Who we share data with

We do not sell your personal data. We share it only with service providers we need to operate, such as:

• Form-processing and email-delivery services that route your inquiry to our team.
• Website hosting and infrastructure providers.
• Legal or regulatory authorities, where required by law.

All providers are bound by data processing agreements that meet GDPR standards.

07International transfers

Some service providers may process data outside the European Economic Area (EEA). Where this happens, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

08How long we keep data

We keep personal data only as long as needed for the purpose it was collected, or as required by law. Contact-form messages are typically retained for up to 24 months after our last interaction with you, unless you ask us to delete them earlier.

09Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to certain processing activities.
• Receive your data in a portable format.
• Withdraw consent at any time.
• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

To exercise any of these rights, contact us using the details below.

10Cookies

Our website uses only essential cookies needed for basic functionality. We do not use advertising, profiling, or cross-site tracking cookies.

11Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

12Changes to this policy

We may update this privacy policy from time to time. The current version is always available on this page, with the "Last updated" date at the top.

13Contact us

For any question about this policy or to exercise your rights, please contact us through the form on our website or at our registered address.